We're sorry. We cannot issue a 050 number to this account because it is already linked with FLIP or Brastel WiFi service. To receive incoming calls on your mobile device, please apply for an additional Brastel Card account. For further information, contact customer service.
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We're sorry, but there was insufficient balance in your account to cover the maintenance fee of ¥¥ on your designated due date. Your My 050 Number contract has been temporarily deactivated.
We're sorry, but there was insufficient balance in your account to cover the application fee of ¥¥ and the maintenance fee of ¥¥ on your designated due date. Your My 050 Number contract has been temporarily deactivated.
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| Minimum required balance: | ¥¥ |
| Current balance: | ¥¥ |
Please note that your My 050 Number contract will be terminated if you do not reactivate it within six months from the last billing date.
To reactivate your My 050 Number contract, please recharge your account.
Make a paymentIf you have made a payment but your My 050 number has not been reactivated, please contact customer service.
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Mon.-Fri.
Sat.
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| Closed on Sundays and national holidays. | |
| Closed on Saturdays, Sundays and national holidays. |
My 050 Cancellation
- My 050 cannot be cancelled when the account has been deactivated due to insuficient balance on the billing date.
- To cancel My 050 after your account has been deactivated, you will need to make a payment to reactivate your account or wait for six months for your 050 number to be automatically cancelled. Please note that we will not accept new My 050 applications if you have had unpaid bills in the past until those bills have been cleared.
- After your My 050 number has been cancelled, you will still be able to place outgoing calls from the app or use any of our other services as long as your Brastel account is valid and has remaining credits. Your Brastel account will then expire one year after the last paid call or transaction. Any call or transaction that changes your balance (either increase or decrease), except for credit transfers between Brastel accounts, will extend the validity period by one year from the moment the paid call or transaction occurs.
- Without a 050 number, you will not be able to receive calls, and your caller ID will not display a number, preventing you from connecting to domestic numbers that block calls without a caller ID. Additionally, you will not be able to make free calls to other My 050 users or call 0120/0800 Free Dial numbers.
We have received your 050 number application. The review process will start after we have received an original copy of your residence certificate. You will be notified by email once your application has been approved. Thank you for your patience.
We're sorry. Your 050 number has been cancelled. To obtain a new 050 number, please request a new account first and then apply for a My 050 number.
Get a new accountYour account has not been issued a 050 number yet.
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